Almost all of our business is conducted online - research, communications with clients, and so forth. If one of our PCs becomes inoperative or a component of our network fails, business comes to a halt. Consequently, it is very important for our small shop to have responsive, well-qualified technical support for our computer system. We have worked with Expetec for several years now and they have always come through for us. In addition to providing excellent day-to-day technical support, they have assisted us in establishing an automated backup system for our key data. I highly recommend Expetec to anyone whose business depends on keeping their computer systems running efficiently.

Twin Anchors has been using Expetec for over two years now. We are a busy restaurant, and personally not very tech oriented. We have found their service to be absolutely wonderful. We enjoy their extremely prompt response to all our tech troubles. Someone gets back to us immediately. We rely on the knowledge and experience of Expetec for all aspects of our system. Expetec is always professional, thorough, and they never let us down.

The Expetec Chicago team is excellent! We recently had servers go down because of massive storm and Gary was on top of it within minutes. His team of professionals knew exactly what to do and I was communicated with along the way managing expectations. Gary's passion for his company, willingness to bring best practices to a small business, and flexibility in understanding us sets him apart from the competition.

I appreciate that Gary helped me review options and did not steer toward the more expensive ones. In fact, he recommended the second lowest-cost product, because it allowed us to switch to VOIP, which will ultimately pay us back the system cost. Equipment arrived when it was expected to, and installation took place right on schedule. By our move-in date to our new offices we were receiving calls. In the days after, as we learned the system, Gary and his team have been readily available to help answer even the most simple questions, and have made sure that we know how to use our system. For a small non-profit to select a phone system felt risky and difficult – there are too many options and most of them are beyond our budget. Expetec helped us to find a simple, cost-effective solution that really meets our needs.

After years and years of having so called 'computer experts' come in to our office and work on our computers, leaving various loose parts on the floor in their trail, it was refreshing to have Expetec-Chicago Loop come in, advise us of our problems and repair a hornets nest of virus and spyware and numerous other problems left behind from our previous computer tech. Having Expetec work on our computers allowed us to focus on our own business, rather than constantly worrying about how we are going to figure out how to repair them on our own. Expetec actually shows up and does the job. Sounds simple, yet in this world RELIABILITY is a rare commodity!